Some back story..
It was never about collecting.. It was as simple as just trying to keep track of time. At least that’s how it started it and quickly grew into what became Rue Watches for me. It’s back to analog and appreciating simplicity yet attaining the most complicated designs in yesteryears. Preserving what was best before for generations to come.
Gear Patrol, who featured the site a few times, had taken an interest in me and everything RUE Watches and had done an interview in May 2018. You can check it out here.
And now for the nitty gritty..
Payment is only accepted through the site's checkout system using PayPal. Credit/Debit card payments are processed through Paypal.
Shipping and handling is payed by the buyer and is done through EMS or Express Mail Service such as FEDEx, UPS, or DHL. Signature is required in most cases. We do not ship using USPS (United States Postal Service). It is unsafe to do so these days. You’ll thank us for that.
If you have questions about why shipping and handling are a bit much for International orders, please note that those charges are the rates of fully declared and insured packages. If you would like to find out for yourself, head over to FEDEx's online quote system located here. My location's zip-code is 10040.
Please understand that all sales are final. There are no exchanges or returns. We do take videos of ourselves handling the watch before it is sent to the buyer for proof that the watches are in working condition and functions as it should and we share them with you so you can download it.
Last but not least, we also do not give service papers on all the watches. But rest assured that all of the watches for sale are serviced by Pangea in Ridgewood, NJ. Most watchmakers deals in cash transactions and don't necessarily give a receipt on what was done with it. I do get told on what was replaced and what was fixed.
Servicing and advice
Mechanical watches do need care. These are delicate instruments because of their size. We advice that you take them in to a local watchmaker to service the watch every 4 years or so. If you wear it often, live in a dry environment, or may have forgotten about wearing it. For instance, gaskets (these are rubber-band like parts that goes on the back of the case) should always be replaced within a few years as these are perishable parts. The gaskets are crucial part since it protects the watch from water getting inside the movement.
Do not by any means dip or dive in the water with vintage watches and certainly not with chronographs as water can get inside the movement through the crevices from the pushers and the crown. Water will destroy a dial especially vintage ones as they are not made with pigments and paints that are used in todays modern watches that can withstand the elements.
We do not, however, recommend getting the case of the watch polished by any means. Refurbishing the looks of a vintage watch would certainly devalue it. Cleaning the dial might be alright but please use extreme caution as dials are very very difficult to come by.
Please note that we do not provide any servicing of any kind. Some dealers do, but we don't.